Privacy Policy

This Privacy Policy describes the privacy practices of the Arvada Center for the Arts and Humanities in operating ArvadaCenter.org ("Website"), and our affiliated ticketing services Support.ArvadaCenter.org, an online system for ecommerce, fundraising creating, delivering, and tracking digital communication campaigns. It also includes personal data collected through external social media sites such as Facebook.com. 

Please read this policy carefully. It summarizes the various ways we collect and use personal information provided to us through your use of the Service, however you access and/or use it, whether via personal computer, mobile device, or otherwise.

By accessing the Service, you accept the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Service. This Privacy Policy applies to Individual Consumers who engage in ecommerce through the Website, including ticket purchases, class registration, gallery event registration, or philanthropic donation. 

Types of information we gather and how we use it

Information provided to us

We collect information from you when you register as a new user of our Website, such as email address, first and last name, job title, and phone number. We may also collect information from you when you: (1) sign up to receive email newsletters from us through the Website or elsewhere; (2) request additional information, customer service, or other assistance; and (3) participate on social media accounts involving our properties.

By providing us with this information, you consent to your information being collected, used, disclosed, and stored by us in accordance with this Privacy Policy.

Information we collect when you interact with ArvadaCenter.org.

When you interact with the Website or open communications you receive from the Arvada Center, our servers may keep an activity log that does not identify you individually. Generally, we collect the following categories of Information through the Service:

  • We, and third parties acting on our behalf, collect and store certain information about your computer, or other device that you use to access the Website by storing strings of code called “Cookies” on your computer or using similar tracking tags such as beacons, tags, and scripts. This information may include IP address, browser type, browser language, and other transactional information. We and third parties may use this information to analyze trends, administer the site, track users’ movements around the Website, and gather demographic information about our user base. We may receive reports based on the use of these technologies on an individual and aggregated basis.
  • We also use cookies to remember users’ settings (e.g. language preference) and for authentication purposes. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use the Service, but your ability to use some features or areas of our site may be limited.
  • We gather certain other information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, reading history of the pages you view and/or clickstream data. We use this information to provide you a more customized experience.

We may combine this automatically collected log information with other information we collect or receive about you. We do this to improve the Service, including with respect to analytics and Website functionality.

Social Media Features and Widgets

The Website includes social media features and widgets, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. In addition, we may receive personal information about you and your contacts that has been made available to us by the company that provides the social features. You should make sure you are comfortable with your personal information the third party social networking services may make available to us by visiting those services' privacy policies and/or modifying your privacy settings directly with those services. We treat personal information that we receive through third party social networking services in the same ways as all of your personal information we receive through our Service.

How we secure your data

What we do

  • Service Provider Tessitura (ticketing) requires an account name, username, and password to log in.
  • Your password and security question answer are encrypted. We cannot see your passwords. We can only enable a process for you to reset them. 
  • In addition, we follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it.
  • No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
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